Correspondence and Task Management System (CATMS)


Correspondence and Task Management System (CATMS) is a flexible and scalable system that allows component users to create, delegate, assign, respond, and research a knowledge repository linked with task and correspondence accurately and efficiently.

CATMS leverages a commercial off the shelf (COTS) product Task Management Tool (TMT). TMT provides a proven readily available solution currently in use throughout DOD. The system supports rapid and iterative processes to make minor configuration changes and updates.

CATMS will provide all OSD components the ability to create, engage, and complete end-to-end task and correspondence collaboration. CATMS provides users a familiar and easy-to-use environment utilizing established Microsoft applications such as, Office, Internet Explorer and SharePoint.

By leveraging powerful template and automation workflows, tasking is streamlined which allows decisional information to be disseminated quickly. The ability to disseminate tasker information vertically and/or horizontally provides more time for users to complete action requests.

CATMS Training

Component users have three different types of training available.

Action Officer Training (Directorate Controller)

Lecture style training targeted at users who receive and answer taskers. These users mainly accept, reject, and complete taskers. They also have the ability to create Actions and taskers. Duration: 1.5 - 2 hours

Action Officer Training Video

Video of the lecture style training provided to action officers. Viewing the training video will satisfy the minimum training requirement to receive a CATMS user account. All WHS employees, including those external to JITSSP, may access the video at the link below. Duration: 1 hour.

iCompass CATMS Training

WHS employees with access to iCompass, may access an interactive version of the Computer Based Training at this link and search "CATMS".

If you need any technical assistance with iCompass, please contact the iCompass Application Support Desk at or call 1-800-735-1236.

Power User (Org and Sub Org Controller) Training

Hands on training targeted at users who manage and assign taskers throughout the organizational hierarchy and possess the ability to create, modify, and route actions and taskers. Duration 3.5 – 4 hours

Senior Leader Training

Over-the-shoulder desk side training targeted at senior leaders to explain task approval and tracking. Duration 15 - 30 mins

Requesting a CATMS User Account

After completing the CATMS training requirements by attending a training lecture or viewing the CATMS training video posted above, call the EITSD Help Desk at (703) 693-9600 to request a CATMS user account. The account creation may take up to two business days.