*** NOTICE: CATMS go-live date has been extended from July 2014 to September 2014. ***

Correspondence and Task Management System (CATMS)

About CATMS

Correspondence and Task Management System (CATMS) is a flexible and scalable system that allows component users to create, delegate, assign, respond, and research a knowledge repository linked with task and correspondence accurately and efficiently.

CATMS leverages a commercial off the shelf (COTS) product Task Management Tool (TMT). TMT provides a proven readily available solution currently in use throughout DOD. The system supports rapid and iterative processes to make minor configuration changes and updates.

CATMS will provide all OSD components the ability to create, engage, and complete end-to-end task and correspondence collaboration. CATMS provides users a familiar and easy-to-use environment utilizing established Microsoft applications such as, Office, Internet Explorer and SharePoint.

By leveraging powerful template and automation workflows, tasking is streamlined which allows decisional information to be disseminated quickly. The ability to disseminate tasker information vertically and/or horizontally provides more time for users to complete action requests.

CATMS Training

User training begins in February and will run through the end of July. Component users will have three different types of training available.

Action Officer Training (Directorate Controller)

Lecture style training targeted at users who receive and answer taskers. These users mainly accept, reject, and complete taskers. They also have the ability to create Actions and taskers. Duration 1.5 – 2 hours

Action Officer Training Video

Video of the lecture style training provided to action officers. Viewing the training video will satisfy the minimum training requirement to receive a CATMS user account. Duration 1.5 hours.

Power User (Org and Sub Org Controller) Training

Hands on training targeted at users who manage and assign taskers throughout the organizational hierarchy and possess the ability to create, modify, and route actions and taskers. Duration 3.5 – 4 hours

Senior Leader Training

Over-the-shoulder desk side training targeted at senior leaders to explain task approval and tracking. Duration 15 - 30 mins