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Registration Frequently Asked Questions

Reporting Changes to Your Account Information

My personal and/or organization contact information has changed (address, last name or telephone number). How do I update this information?

How do I change my email address?
  • Please contact DTIC's Registration Team at (703) 767-8273 or DSN 427-8273; or send email to reghelp@dtic.mil to change your email address.

Contractors & Contracts

How many contracts does my organization have registered with DTIC?
  • Contact the Registration Team at (703) 767-8273 or DSN 427-8273; or send email to: reghelp@dtic.mil.

My contract is classified as Secret. Why can't I order classified documents?

Your level of access to DTIC’s information and services is dependent on the level of access specified in your registration profile. Contact the Registration Team at (703) 767-8273 or DSN 427-8273; or send email to: reghelp@dtic.mil to find out if your contract is registered with DTIC.

Are there other ways to register, if I do not have a contract?

DTIC supports programs for potential contractors, small businesses (SBIR/STTR), historically black colleges and universities/minority institutions (HBCU/MI), and university research initiative participants (URS). Dependent on the program, you may contact the appropriate office listed below:

·    Potential Contractor Program
    - Regional Offices
    - General registration information at (703) 767-8273/DSN 427-8273

·     Small Business—SBIR/STTR Office at (703) 767-8269/DSN 427-8269

·     Historically Black Colleges and Universities/Minority Institutions (HBCU/MI) - Special Programs Branch (703) 767-8269/ DSN 427-8269

·     University Research Support/DEPSCoR (URS)—Registration Team at (703) 767-8273/DSN 427-8273

How do I become part of the Defense Potential Contractor Program?

The DoD Potential Contractor Program (PCP) provides technical information support, through DTIC, to organizations and individuals with adequate research and development capabilities.

Does DTIC sponsor contractors?

Yes. PCP contracts can be obtained by contacting the DTIC regional office that serves your geographic area.

I am a contractor. What contract number should I use to register if I have multiple contract numbers?

Each contract should be registered separately. This will ensure that you will be authorized access to information related to the work you have been contracted for. Order a document under the contract number that relates to the work being done.

Fees

Is there a fee to register with DTIC?

There is no fee to register.

Does DTIC charge for its products and services?

There are fees to purchase some products and paper documents. To learn more about DTIC product prices, see DTIC's Pricing Schedule . DTIC accepts payment by NTIS deposit account that is registered with DTIC or by major credit card.

Form 2345 – Military Critical Technical Data Agreement

When is a new DD Form 2345 needed?

Submit a DD Form 2345 to Defense Logistics Information Service (DLIS) if you want access to export control documents found in DTIC’s collection. A revision must be submitted to (DLIS) every 5 years or if the information (point of contact, company name, address) on the DD Form 2345 changes.

I have a DD Form 2345 and was told that my organization was not registered with DTIC so I could not order from DTIC. Why not?

Certification for export controlled information does not equate with DTIC registration. You must register using the Web-based application.

Is it necessary for Defense Logistics Information Service (DLIS) to approve the DD Form 2345?

Yes, it is necessary. DTIC cannot grant you access to export controlled data unless you’ve received approval from DLIS.

What is the status of my DD Form 2345 that I sent to DLIS?

DTIC has no control over the time that DLIS takes to approve your DD Form 2345. Upon approval, DLIS will send you the form with your certification number. Contact DLIS at 1-800-352-3572 to check on the status of your request.

What do I do with my DD Form 2345 now that it is signed?

Send a copy of the form to:

Registration Team (DTIC-BC)
Defense Technical Information Center
8725 John J. Kingman Road, Ste 0944
Fort Belvoir, VA 22060-6218

Send email to: reghelp@dtic.mil
Phone: (703) 767-8273 or DSN 427-8273
Fax: (703) 767-9459, DSN 427-9459.

Form 55 – Limited Documents

How do I submit a Limited Document request (Form 55) to DTIC?

Submit your request using DTIC’s automated Form 55 process. You can also fax the .PDF version of the Form 55 to (703) 767-9459 or DSN 427-9459.

When should a Federally Funded Research & Development Center (FFRDC) user submit a DTIC Form 55 to DTIC?

If the distribution limitation code is 03 or higher and the distribution statement contains the following restrictions: proprietary data, contractor performance evaluations, software ownership rights, IR&D and DoD only.

The Limited Document section (Form 55) of the Registration Team can help you. Send email to DTICform55@dtic.mil: 1-800-225-3842 (selection 1, option 1, sub-option 4), (703) 767-8271 or DSN 427-8271. Fax: (703) 767-9459 or DSN 427-9459.

Why do I have to wait for the limited distribution document I requested on a DTIC Form 55?

Your request for a limited distribution document must be approved by the document’s releasing agency. Releasing agencies have 90 days to respond to requests. Some respond more quickly than others. The Limited Document section of the Registration Team will process the request upon receiving approval from the releasing agency.

What happens if DTIC does not receive a response from the releasing agency to the DTIC Form 55 request within the 90 days?

The request is cancelled by the Limited Document section of the Registration Team. The requester is notified of the cancellation.

Registration

How can I register with DTIC?

Register using the Web-based application.

Am I registered with DTIC?

Please contact DTIC's Registration Team at (703) 767-8273 or DSN 427-8273; or send email to reghelp@dtic.mil if you are unsure.

Why do I have to register with DTIC in order to get a document?

Due to the nature of the information in our collection, DTIC is mandated to serve a restricted user community. Register online.

How can I obtain DTIC information if I am not eligible to register with DTIC?

The unclassified, unlimited (U2) Public Release data in the collection is available through DTIC's Online service or visit the National Technical Information Service Web site.

User Code

What is my user code?

Your user code is the number you received via email when you registered with DTIC. The number appears on all communications from us. You must provide your user code anytime you contact DTIC. Contact the DTIC Registration Team at (703) 767-8273 or DSN 427-8273 or send email to reghelp@dtic.mil if you need assistance in locating your user code.

I have a DTIC user code, why can't I place an order?

Your user code, your password or your contract, if you are a contractor, may be inactive. Contact DTIC's Registration Team at (703) 767-8273 or DSN 427-8273; or send email to: reghelp@dtic.mil.

I completed the registration application several weeks ago and I have not heard from DTIC yet. When will I receive my user code?

After submitting your application to DTIC, a confirmation message should appear in your browser notifying you that your application has been received by DTIC. It will be processed and you will be notified via email when your registration is completed. Contact DTIC's Registration Team at (703) 767-8273 or DSN 427-8273; or send email to: reghelp@dtic.mil if you have questions concerning the status of your application.

Last modified: 09/23/09