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Contact Information

Contact Information for Service Casualty Offices

Service Casualty Offices serve family members. Each Military Department maintains a service casualty office. The Department of State does the same for civilians.

The officials in these offices serve as primary liaisons for families concerning personnel recovery and accounting. Full-time knowledgeable civilians who have worked this issue for many years, help answer family member questions.

Military officials also assist and help explain the methods used to account for families' missing loved ones. Each office dedicates for family use the following addresses and telephone numbers:

U.S. Air Force

550 C Street West, Suite 14
JBSA-Randolph, TX 78150-4716
Tel: 1 (800) 531-5501

U.S. Army

Department of the Army
Casualty and Mortuary Affairs Operations Center
1600 Spearhead Div Ave, Dept 450
Fort Knox, KY 40122-5405
Tel: 1 (800) 892-2490
Website: Conflict Repatriations Branch PCRB Mission Statement

U.S. Marine Corps

Headquarters U. S. Marine Corps
Manpower and Reserve Affairs (MRC)
Personal and Family Readiness Division
3280 Russell Road
Quantico, VA 22134-5103
Tel: 1 (800) 847-1597

U.S. Navy

Navy Personnel Command
Casualty Assistance Division (OPNAV N135C)
5720 Integrity Drive
Millington, TN 38055-6210
Tel: 1 (800) 443-9298

U.S. Department of State

Overseas Citizens Services
U.S. Department of State
4th Floor
2201 Pennsylvania Ave, NW
Washington, DC 20037
Tel: Phone: (202) 647-5470
Website: (none provided)

Contact Information for DPMO

Please contact us at the address below if you wish to provide information about an American missing in action from any conflict, or have an inquiry about MIAs:

2600 Defense Pentagon
Attn: External Affairs
Washington DC 20301-2600

Phone: (703) 699-1420
Or simply Send an Email