Accession Number : ADA225735


Title :   Total Quality Management (TQM): Group Dynamics Workshop


Corporate Author : BOOZ-ALLEN AND HAMILTON INC BETHESDA MD


Full Text : http://www.dtic.mil/get-tr-doc/pdf?AD=ADA225735


Report Date : 15 MAY 1990


Pagination or Media Count : 297


Abstract : Contents: Introduction - Course Logistics; Module 1 - Course Rationale, OSD Context, and Overview; Module 2 - Applying TQM Concepts to Group Dynamics; Module 3 - Group Dynamics Tasks and Stages Determining TQM Task Achievement; Module 4 - Methods for Maximizing TQM Group Participation; Appendix A - Selected Bibliography in TQM and Group Dynamics; Appendix B - Optional Overnight Assignment; Appendix C - Task-Process TQM Group Leadership, Self- Assessment Questionnaire and Self-Scoring Forms; and Appendix D - Core TQM concepts. Keywords: Management planning and control, Quality control, Quality, Management, Quality management.


Descriptors :   *MANAGEMENT PLANNING AND CONTROL , *GROUP DYNAMICS , *QUALITY CONTROL , *QUALITY , *MANAGEMENT , WORKSHOPS , BIBLIOGRAPHIES , LEADERSHIP


Subject Categories : ADMINISTRATION AND MANAGEMENT


Distribution Statement : APPROVED FOR PUBLIC RELEASE